McIntosh MC2152 power amp technical question

Hi kentrent,
I'm sorry to hear you're having trouble with your MC2152 amp.
Whereabouts are you located?
My advise would be to start with the dealer that sold you the MC2152. It seems that it was only a few months since you bought it and they should be able to help even if you bought it used. Once it goes in for service you would get a repair estimate and the chance to authorize work based on that estimate for which there may be a small charge, you should not be surprised by a large bill.
A dealer may also be able to represent you better to McIntosh, usually things go a lot smoother once the dealer has confirmed the problem. I know it doesn't help you but probably over 90% of all reported faults are in fact not issues with the product itself hence the process to have a local dealer verify it first to make the best use of limited and precious service resources. Having said that I've never seen any noticeable delays in responses to my requests for answers, part requests or other types of requests.
My advise would be to try to build a relationship with a local dealer. McIntosh do not sell their products directly to customers, only through authorized retailers and dealers who all receive in depth training to support the products.
Jeremy Bicknell
Basil Inc. Audio Systems

@basilandco i bought the amp used from another seller.  Not from an actual McIntosh dealer hence why I didn’t get warranty. But im disappointed that warranty doesn’t follow the amp.  Its follow one owner and thats it not transferrable.  Now i left with a defective amp that doesn’t work as it should.  

Classe warranty is transferrable, but they were brought by Japaness conpany. Hope Mac can stay healthy and long. anyone heard this new set Mc2152/C70?  can give some review? since I am thinking to buy it if they are good. Thanks!

I have owned several McIntosh pieces over the years and have found their service and support to be very good...though I haven't had many reasons to contact them.

As for paying for repairs, whenever I've purchased pre-owned equipment, I would never expect a manufacturer to provide repairs for free, that's all part of paying the price of a new piece of equipment, part of the risk you take for buying used.

Why don’t you find the closest McIntosh authorized service center and either take it in or ship it to get it fixed. Complaining won’t get it repaired.