McIntosh -- good for show, not for sound, says dealer

I purchased a McIntosh MA 6100 in 1978. I’m still using it in a third system in my record storage room. It sounds great.  I also bought a previously owned MA 6900 in 2007 from Audio Classics in Vestal NY.  It is a full featured integrated that keeps me smiling. A month ago the 6900 went into protection mode and stayed there.  Ryan at Audio Classics made a diagnosis over the phone saying that McIntosh would replace the capacitor in question free of charge.  It took a few days for them to get the part from McIntosh. I made an appointment  and they repaired the unit that day.  They also replaced all the light bulbs for a small fee.  I believe that is exceptional customer service from Audio Classics and McIntosh. I tried to arrange a visit to McIntosh but apparently they are not conducting tours during the pandemic.  What’s not to like.  Wish I also had a vintage McIntosh tube amp.