2. amps-preamps
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McIntosh C2300

Hi,

I am looking to buy a C2300 and have 2 questions:

1) I am not thrilled about my local dealer and am looking to buy it from a dealer that I have done business with in the past and was my local dealer when I lived in PA. The owner's manual states that over the phone sales or product purchased and NOT installed by an authorized dealer void the warranty. Is this reality or hype? My dealer in PA is a reputable authorized dealer.

2) the owner's manual page 13 states that using the passthru for HT passes the signal from a MCIntosh AV control center or surround decoder. Is there something propreitary to be concerned about? I have a Conrad Johnson PV-15 connected to an Integra DTC-9.8 via pass thru. looking to repleace the CJPV15 with the C2300.

Any input would be greatly appreciated.

Thanks,

Lou
runnerlk

Showing 2 responses by runnerlk

runnerlk's avatar
runnerlk OP
3 posts
 
Thanks everyone for your input. I should have did a search prior to my post and I would have gotten the answers to my question. I will call McIntosh tomorrow and state my case, but from what I have thus far, you need to walk into the store and buy it over the counter. While I may not agree, that's what it is.

To me that is a poor customer service policy. If a consumer has a comfort level and trust in a particular dealer and they just happen to be hundreds of miles away, you must spend another $500 in T&E to pay $6,000.00 retail and tax for a product that I could buy locally from a dealer that 1) I don't know, 2) have visited and do not care for and would not take a radio to them let alone a high end pre.

I may still buy the product but may buy from AGon. Then Mac looses the revenue from the sale. Or I may look at other pres.

Thanks,

Lou
runnerlk's avatar
runnerlk OP
3 posts
 
As an update, spoke to McIntosh VP of sales who will remain nameless. Let's just say that we did not come to a mutually agreable resolution and I will be looking at other companies/products that comparable. More than likely i will buy another CJ which suits me just fine. I will not have any company dictate to me where I can and cannot do business based on their archaic policies.

Thanks,

Lou
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