“Marks on the underside”


I sold a piece of equipment on eBay and described it as having only slight almost invisible blemishes.
The buyer requested to return it to me because of “marks on the underside.”
I granted the return without delay.
Now I’m having second thoughts.  My question is, do marks on the underside which obviously are not visible when in normal use, count as a valid reason for return?

rvpiano

Showing 1 response by kfscoll

That's insane...and I'm one of the OCD ones.  Almost every single piece of new gear I've bought has had a minor blemish somewhere.  In fact, I just received a Denon DCD-110A today and it's fit/finish is exceptional...yet even it has a minor scuff on the bottom.

In addition to the Denon, I can distinctly remember minor blemishes on the bottom of a brand-new Panasonic DP-UB9000 and a brand-new Matrix Audio Element X, both of which I recently received.

It's not reasonable to expect the vast, vast majority of even brand-new devices to be defect-free on the bottom.  That's the part that's, ya know, unfinished!

Your seller was just trying to back out of the purchase.  What a douche move.