I sent in my No. 37 CDT and they set the expectation up front that due to the move they would be 6-8 weeks for the repair. All of my calls were answered or returned. Although they were delayed in returning the unit due to internal paperwork issues, they performed the repair admirably. In summary, the repair took a while...but the communication was excellent.
This all took place at the end of 2003.
This all took place at the end of 2003.