2. amps-preamps
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Mark Levinson Repairs

I own a Mark Levinson # 331 Power amp and recently the right output channel failed. I called ML service dept to get a quote for repairs and and was shocked when i was told they don't do repairs on this amp anymore and even if they did there are no parts available. They also told me that a 3rd party service center would not be able to help either because they will not have the schematics and they will not give it out to anyone. this was more shocking as based on this information the amp will never be fixed, i do blame myself for not doing research on this company policies prior to buying the amp if i did i would not be in this situation. I own several Mcintosh equi[tment that cost the same or less and older than the ML 331 and i have had them repaired at Mcintosh or my local tech shop i even bought the service manual for one of the amps. 

Does anyone here has the same issue and if so how did you get your amp repaired, any suggestions will be appreciated FYI when the amp was working it was excellent quality sound so the equipment is good just the service sucks !

Thanks for reading.   

raggah

Showing 1 response by raggah

raggah OP
1 posts
 

Thanks

Thanks to all in this forum who took the time to read and respond to my issue. I did call all the authorized repair agents given to me by ML and they all said the same thing, they don't have the parts to do any repairs on this amp. they also said under no circumstances will they provide the schematics even if the unit is discontinued. I think i will sell the unit as is for parts as its not worth the headache. I own several Mcintosh amps which are just as old or older than the ML and can have them repaired just about anywhere where i live with no problem Mcintosh gave us the all the schematics for the amps in question, I think i will continue to buy their equipment. MC2300 X2 MC2205 X1 MC 275 X1 and a MA230 all working. 

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