2. amps-preamps
  3. 185376-102264

Mark Levinson Repairs

I own a Mark Levinson # 331 Power amp and recently the right output channel failed. I called ML service dept to get a quote for repairs and and was shocked when i was told they don't do repairs on this amp anymore and even if they did there are no parts available. They also told me that a 3rd party service center would not be able to help either because they will not have the schematics and they will not give it out to anyone. this was more shocking as based on this information the amp will never be fixed, i do blame myself for not doing research on this company policies prior to buying the amp if i did i would not be in this situation. I own several Mcintosh equi[tment that cost the same or less and older than the ML 331 and i have had them repaired at Mcintosh or my local tech shop i even bought the service manual for one of the amps. 

Does anyone here has the same issue and if so how did you get your amp repaired, any suggestions will be appreciated FYI when the amp was working it was excellent quality sound so the equipment is good just the service sucks !

Thanks for reading.   

raggah

Showing 3 responses by minorl

minorl
1,014 posts
 

George Meyer AV in Los Angeles.

Give them a call.  They are authorized Mark Levinson repair facility along with several other brands.

excellent work.

enjoy

minorl
1,014 posts
 

Again, George Myers AV is an authorized Mark Levinson Service Center.

I've had a few Mark Levinson Amps repaired there.  Along with Audio Research projects.

They are excellent.

Give them a call.

enjoy

minorl
1,014 posts
 

@raggah. I don't believe that you contacted George Meyer AV repair facility in Los Angeles, CA.

 

They are an authorized Mark Levinson repair facility and a simple call would confirm this.

I have had two Mark Levinson 23.5 amps repaired and one ML3.  Also many Audio Research pieces.

Also, just for your information regardless of whether a technician is authorized or not, a good technician can diagnose and repair.  Unless the parts are simply not available.

I know for certain they repair 331 amps.

Their website list the following.

Authorized Audio Research Service and repair

Authorized Levinson Service and Repair

Authorized McIntosh Service and Repair

Authorized Krell Service and Repair

Authorized Wadia Service and Repair

Authorized Hegel Service and Repair

Authorized Jadis Service and Repair

and if you click on their link, they list about eighty brands they repair.

Also, speaking to their technicians, they stock hard to find parts.

Anyway, I'm not affiliated with them other than being a many times customer, but it is good to know of a repair facility that I can trust.

enjoy

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