Marantz SA10 sacd player


I love this  player , after 3 yrs and 2 months I purchase it. It doesn’t read single layer sacd. It’s out of waaranty.So United Radio marantz authorize won’t repair it. Is this a common issue on this expensive sacd player?

128x128jayctoy

Since I have bought laser assembly. I might just need a good tech to install it.Out of warranty is not easy to get favors either from MD or Marantz.

Let me add Music Direct will help if it is under warranty. Classerich probably your SA10 that needs $50 laser will be fix and sold as refurbished.

jayctoy , Marantz , gave me a new one through UR , UR would not work on mine , they said that my laser could not be replaced that they quit making them , after that , I ordered a laser from China , just to be safe , but Music Direct worked with Marantz and I received a disc player . A service center that doesn't service . I don't get it either . I offered to pay them also . By the way I have a PS Audio , I like the SA 10 More .

The link Sharri sent on encompass was a breeze to order the laser assembly at encompass in GA. Yours is under warranty why they took care of you.

The SA10 is very expensive and excellent  SACd player to just give up on it. Marantz authorized service center are no help. You are right.