I have been a audiophile for 30 years and have had mostly positive experiences dealing with small audio manufacturers based in the United States. And mostly bad ones with some highly regarded very large manufacturers. A small example of this is VPI turntables.Matt and his dad Harry are 2 of the most helpful, friendly and information people in this industry today. Although I have not been up to their office in Cliffwood NJ since before the pandemic, I will tell you that they treat all
of their customers like friends. The first time I went in there, Matt took me on a tour of the manufacturing facility. We then talked all things Audio for about an hour and I listened in as he talked to his staff about the best cartridge recommendations when customers call the office——amazing! I once took my Classic 3 to have my new cartridge installed, fully expecting to pay dearly for this.
And to my surprise Harry himself did the install —-free of charge and then he took be over the the VPI demo house to listen to records on it. It doesn’t get any better then that !
of their customers like friends. The first time I went in there, Matt took me on a tour of the manufacturing facility. We then talked all things Audio for about an hour and I listened in as he talked to his staff about the best cartridge recommendations when customers call the office——amazing! I once took my Classic 3 to have my new cartridge installed, fully expecting to pay dearly for this.
And to my surprise Harry himself did the install —-free of charge and then he took be over the the VPI demo house to listen to records on it. It doesn’t get any better then that !