Manufacturers with Excellent customer service

What’s been your experience? Who are the superstars in making things right for the customer, without fuss, and with quick turnaround?

zavato08-12-2020 12:08am

dorkwad Details Discussions Posts This discussion Message User 538 posts 08-13-2020 at 02:02am Copy Comment URL Report Comment Edit Delete Dan Wright at Modwright will go way beyond the normal call of duty to make his customers happy. I didn’t even buy the MW CD player from him and he continually let me in about a new trade in he had coming in to see if I wanted to get it at a vastly reduced price. He worked on my CD player several times even though he could find nothing wrong with it at his place. He then gave me a wonderful newer model brand new. Plus, his players are absolutely way better sounding than their price even at normal retail. Bob
dorkwad Details Discussions Posts This discussion Message User 538 posts 08-13-2020 at 02:05am Copy Comment URL Report Comment Edit Delete I will also add Jeff Smith at Silversmith Audio as he went to great lengths to allow me to try his new speaker cables. He even made a second pair of adapters to allow biwiring to my speakers and got it out to me in 2 days while making it. Always stays very positive in all communications and is ready to talk shop.