Manners, Eticks & Audiogon --- What do you think???


MANNERS

I am not holding myself out as Mother Theresa, Ralph Nader or Emily Post.....but.
Have any of you folks responded to a for sale ad and never gotten a response? Like even a response of the sort that says: thanks for your interest but the item is sold? Or perhaps: I have changed my mind and my Widget 1.5 (Rev 2) is no longer for sale?

My experience may be atypical, but I find that at least 30% of the folks I have communicated with/attempted to communicate with through the Audiogon eMail forwarding system never respond. And some respond days later. (The majority of folks impress me as passionate hobbyists who are scrupulously honest and could not be more polite.) Do you think there is a problem with the A-gon eMail system and that the mail just doesn't get delivered? Or, merely with the manners of some of the advertisers?

ETHICS

Unfortunately, my impression is that a minority of people here also.....to state it as politely as possible.....take poetic license with the truth in constructing their ads.

Example #1: I responded to a recent (perhaps still current....have not checked) ad which concerned me. The seller/copy writer said that he was selling his component "because of court order." The context in which he made this claim gave the following meaning to the claim: this component works so well that it has caused so much havoc in my environment that people have gone to court and a judge has ordered me to sell my component. I was wondering just what jurisdiction was going to order someone to sell a hi-fi component. . . . as opposed to ordering the person to turn it down after, say, 10:00 PM.

I got an answer from the advertiser. Without directly admitting that he had fudged a bit he made it clear that there was no court order but that neighbors had griped.

What do you folks think? The claim would not be taken seriously by most people, I don't think....but is it okay to make stuff up like that in this collegial form---in a for sale ad? I think it is borderline. But, only because most of us have the good sense to discount or just plain ignore such a claim.

Example #2: This person was offering a component for sale. After an eMail which asked some specific questions this person responded that he had sold an even fancier unit to the owner of the item that was for sale. That he, the advertiser, had offered to sell his customer's former component for him. He did respond to some of the questions. Other questions he just plain did not respond to. Even after two or three follow-up eMails. Of minor concern was his failure to answer a question about the value of a resistor in the component. No "I don't know" or anything of the kind. A polite answer to the eMail but no answer to that question. Of much greater concern: I asked him, since this was not his component was his statement in his ad, to the effect that "sounds wonderful" based on his having hooked it up and listened to it? Did it have any hum or make any funny noises? Once again -- a polite eMail back but the question as to whether this person had any basis for rating the performance of a piece of gear whatsoever --- remained, and still remains, unanswered.

What do you folks think? Is it caveat emptor on Audiogon. Do sellers have a duty to be forthright and answer questions directly and responsively? Is it okay to just ignore a question that you don't want to answer because you don't want to flat out lie and don't want to loose a sale if you tell the truth? Even if the truth is relatively benign like say: I don't know, personally---I am taking the word of the owner?
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Showing 2 responses by cloudgif

Thanks to all of you. What an amazing number of intelligent responses...it seems that I was "preaching to the choir." Just would like to give a little "eWave" to all of the brothers and sisters on the audio road. Never rode a Harley, but waived to a few thousand from my Matchless 500cc single and my Square Four....my riding buddy had a '47 Harley w/ suicide clutch. And, specifically to Anth0: thanks for your take! You are right, of course. One has to use common sense and lookout for oneself. I guess that I just get irritated when someone advertises their Widget with hyperbole which insults our intelligence---and apparently---feels no shame when called on it. I would hope that well reasoned and intelligent discussion like this would educate folks and help re-form our forum.
Fatparrot: It is clear that you are a man of principle, honest and diligent and ethical. Your approach to things is a little different than mine. Here is mine: eMail is free.
It does not "cost" anything if you are running an auction to educate someone by writing, "That would not be fair to other folks. If you are interested contact me after the auction closes." Likewise, what is the problem with writing to someone: "My price is fair and your offer is not in the ballpark." Or, "No thanks." It is not only "more polite" it is better business. They might respond by agreeing to your asking price. I may have a blind spot here but it seems as though some folks take what they consider to be a lowball offer as a personal insult. If the question is asked politely (i.e. not something like "Your Klingon preamp is a hunk of junk and I plan on a major modification to the power supply--will you take $5.00 including FedEx overnight to Buffalocrotch Iowa") what is the problem with a reply that takes ten seconds?