Magnepan MMGs Crackle Sound


I was listening to an album I had never heard before and I noticed a crackling sound coming out of the speakers.  I confirmed it wasn't actually part of the recording by listening thru headphones.  What I don't understand is I don't hear it on anything else I listen to.  Since I'm not the original owner of the speakers, I contacted Magnepan to get the build date, which was June 2008.  Seems like they aren't old enough to go bad after 13 years.  I've had them for about 2 months. I don't drive them particularly hard.  Max volume in my room is around 88 db.  Anything over that is too loud for my ears.  My question is how can I troubleshoot the issue to confirm they need to be fixed.  I don't want to ship to Magnepan unless absolutely necessary. I know it's not a component issue because I hear the same thing in my office system when listening to the offending album.
terrapin77

Showing 3 responses by terrapin77

@russ69 Crackle might not be the best way to describe it. I have never heard the sound before so it’s hard to describe. It was a recording of Ambient music made with a bunch of synthesizers. It could be described as sounding like static you might hear on the radio but not as full.
@yogiboy I forgot to say that I moved the MMGs into the office. Easier to move the speakers than to move the components.
I moved the speakers back into my listening room and was able to figure out the issue.  It isn't the speakers.  I stream to a Raspberry Pi 4 with Volumio.  The renderer I was using to connect to the Pi is the issue.  When connected thru BT, it plays as expected.  Not sure why the renderer has an issue, but I will contact the Dev of the app so he can troubleshoot.