Magico Customer service


Is it considered to be good to include second hand speakers? Service provided on out of warranty products says a lot about a company. Thanks for any opinions.
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Showing 1 response by vagourmet

Hi All,  I have a second hand pair of V3s.  I had a problem with one crossover after they were shipped cross country to me.  I wrote to Magico and got prompt and courteous service from their VP for Global Sales and Marketing.  He was super responsive, friendly, courteous, and helpful.  He actually offered to come by and help me optimize my listening room when he was in the area. 

My experience as a second hand owner was superb and their response to me a second hand owner of an older model has made me a huge fan....