2. digital
  3. 184757-108781

Made the Move and Not looking back!

I have streamed music thru Roon and Qobuz for about 4 years now.

My Innuos Zen 3 -Paid $2.2 new through a dealer-has been a great

product. Very responsive company. I watched them develop what is known as

Innuos Sense. A version of the Roon Product. 

Last week I said goodbye to my monthly Roon Payment and hello to Innuos.

 

After making CSV lists of the playlists I wanted to save, I pushed delete on

the Roony Tunes folks. Roon is probably fine for techies but the "No Support"

system they offer was frustrating for me. Waiting days to get help with no service.

Of course you are still paying for it.

Innuos Sense may only be available to those using their product.

Just a heads up.

OBTW- Many streamer makers claim Roon degrades the sound. Most 

end up caving to Roon just to survive. Linn cut a special deal with Roon

to avoid the quality compromise. Hats off to them.

128x128jeffseight

Showing 1 response by phishhhhh4

phishhhhh4's avatar
phishhhhh4
59 posts
 

Roon support is easily the worst support for a good product that has ever existed in the planet earth....days go by...you finally get a response and it’s"have you tried rebooting your core".

It’s really terrible. It took them 3 years to finally tell me my music database was beyond the capability of my Nucleus+ to handle. True story. Then they refused to refund the price of the Nucleus blaming my library while saying the Nucleus was working fine.

All this Inspired me to purchase an Innuos Pulsar which will arrive in a day or 2. I’m heartened by all the positive reviews of the Sense app and really hope I can dump Roon. It will be a glorious day when that happens

More to discover