Lyra Kleos Repair

Contact Alasdair Patrick (Apatrick@audioquest.com) and he will take care of you. Great guy and Audioquest is a wonderful company to deal with, along with Lyra, of course.

Audioquest will email you a RMA form to fill out you email it back. They will then send you all the info needed to return it to them and they will forward it on to Lyra in Japan.

Mine took about 7 weeks from start to finish.

I wasn’t aware that the Lyra carts had gone up so much in price. Last time I checked the Kleos was like $2895.00.

$2775 is A LOT for that, I agree.

I've had 8-9 carts redone by Peter at SoundSmith and a couple done by Andy at The Needle Clinic.

http://www.sound-smith.com/services/cartridge-rebuilding-retipping

http://www.phonocartridgeretipping.com/

These were all carts that the manufacturers were no longer around, so I didn’t have another option. All of the ones I had redone by either guy came back as good is not better than the original.

But, as mentioned above, it will not be a true Lyra if Lyra doesn’t rebuild it. That’s not to say it won’t come back just as good.

The one I sent to Lyra was out of warranty, (the suspension had collapsed), but they fixed it for free and even cleaned and polished the tip and sent all new mounting hardware with it.

$2775 versus around $300, I don’t know...