Thanks. Did you go through Lyngdorf directly or through a dealer to get issue resolved. When was this incident? How did you contact them (there no phone number listed on their site). I have demo unit from a dealer and love the sound quality. Submitted two help tickets through Lyngdorf website with not even an auto response saying they received the message. It’s been almost a week. I had questions about the menus trying to set up speaker crossovers. Scary thought if the unit actually failed with such an expensive item and not being able to get a response from manufacturer.
Lyngdorf Customer Service
Anyone has any experience with Lyngdorf customer service? I realize they are in Denmark which creates language and time zone barriers but they offer no telephone number or direct email on their website. There is a contact us option. I sent two request through it and both have gone unanswered. Great sounding amps but if one ever needs to contact the company looks like you’d be out of luck. Maybe they expect everything to be handled through the dealers? What if your dealer goes out of business (not uncommon). Please share any experience you’ve had.