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Looking for assistant to Aesthetix IO Sig

My Aesthetix IO Sig Phono Stage comes with Volume control and dual power supplies. Today, when I was listen to LP suddenly there was dark silent and no music came from speakers in about one second then the system sound again but I discovered one channel the sound is half less than the other, I certainly sure the problem was coming from the Phono stage becasue I had immediately played the CD and it was normal.
Anyone can help and direct me how to trouble shoot the fault.

ykauyeung
jmcgrogan2's avatar
jmcgrogan2
6,346 posts
 
Probably a tube went bad, it's time to start swapping tubes from one channel to the other until you find out which tube is the culprit. Of course you will have to swap the tubes in the power supplies too.

Good luck,
John
ykauyeung OP
3 posts
 
Hi John, thanks to your advise. Do you know how to minimize the on/off time to the IO but easily to troubleshoot the faulty tube.
jmcgrogan2's avatar
jmcgrogan2
6,346 posts
 
Unfortunately, no, I do not. You may try e-mailing Albertporter or Jafox off-line. They are very familiar with the Io. I'm only familiar with tube problems, which from your description, it sounds like a tube problem, I've never owned an Io.

Good luck,
John
ykauyeung OP
3 posts
 
Hello John,
I will try to contact Albertporter and Jafox.
In addition, how you use the Aux input at the IO? the CD or second cartridge.
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