There is no good substitute for looking at and hearing equipment in person. I've seen some fine looking photographs that fail to communicate certain aspects of how a piece actually appears in real life. Punching buttons, twirling knobs and generally "kicking tires" are immensely helpful.
Hearing different speakers and other equipment side-by-side is also enormously useful, even if the dealer showroom isn't a duplicate of my home listening room. When I went speaker shopping two years ago, I was able to very quickly eliminate a number of well known quality brands. Lots of people liked 'em, and they had good reviews, but side-by-side auditions at the local dealers quickly showed they were not my cup of tea. It was immensely useful in narrowing the field down to two candidates.
None of that could have been easily accomplished with direct manufacturer sales. I have done that in the past (I auditioned Ohms about five years ago) but it simply is not a process that's useful for narrowing a field. The procedure is a hassle that I find worthwhile only if you are making a final decision.
The big problem with many brick and mortar dealers is they are stuck in a difficult middle spot. Best Buy, Circuit City and the others have a pretty good lock on the middle-market where the vast sales numbers are. The audiophile end of the market has gotten increasingly fragmented with zillions of brands and buyers who, honestly put, are more and more in the obsessive eccentric category. Audiophiles make for an extraordinarily difficult and demanding customer. I don't blame many B&M dealers for turning their marketing efforts elsewhere, such as HT, or getting heavily into the overpriced and sometimes questionable accessories and tweak end of things.
Ultimately, as Adam Smith put it, the invisible hand of the market will sort things out. No one stays in business long solely on the basis of being a good samaritan. There are rent, salaries and insurance to pay, inventory to buy, bank loans to repay and the business model has to support all that. If small audiophile B&M dealers disappear, then we will have pretty much gotten what we asked for. I think that'd be sad, but then there are lots of things in my life that are not the way they used to be.
Hearing different speakers and other equipment side-by-side is also enormously useful, even if the dealer showroom isn't a duplicate of my home listening room. When I went speaker shopping two years ago, I was able to very quickly eliminate a number of well known quality brands. Lots of people liked 'em, and they had good reviews, but side-by-side auditions at the local dealers quickly showed they were not my cup of tea. It was immensely useful in narrowing the field down to two candidates.
None of that could have been easily accomplished with direct manufacturer sales. I have done that in the past (I auditioned Ohms about five years ago) but it simply is not a process that's useful for narrowing a field. The procedure is a hassle that I find worthwhile only if you are making a final decision.
The big problem with many brick and mortar dealers is they are stuck in a difficult middle spot. Best Buy, Circuit City and the others have a pretty good lock on the middle-market where the vast sales numbers are. The audiophile end of the market has gotten increasingly fragmented with zillions of brands and buyers who, honestly put, are more and more in the obsessive eccentric category. Audiophiles make for an extraordinarily difficult and demanding customer. I don't blame many B&M dealers for turning their marketing efforts elsewhere, such as HT, or getting heavily into the overpriced and sometimes questionable accessories and tweak end of things.
Ultimately, as Adam Smith put it, the invisible hand of the market will sort things out. No one stays in business long solely on the basis of being a good samaritan. There are rent, salaries and insurance to pay, inventory to buy, bank loans to repay and the business model has to support all that. If small audiophile B&M dealers disappear, then we will have pretty much gotten what we asked for. I think that'd be sad, but then there are lots of things in my life that are not the way they used to be.