Left Channel Out Primaluna Dialogue Premium


Hey folks.  So I turned on the stereo last night ready to listen to some tunes when it was clear there was no volume at all coming from the left speaker.  Right channel sounds just fine.  I did some speaker/cable/source switching and swapping and determined it was the integrated amp.  It’s a Primaluna Dialogue Premium which is the predecessor to the EVO 300.

I swapped out all the tubes, still nothing.  Did some research and stumbled on some info regarding the fuse.  I can replace that today but if it was the main fuse, wouldn't both channels be out?  
 

I came across a similar thread on here from @whacky who mentioned a left and right channel fuse.

”There are separate fuses for the right and left channel. Not just the main fuse. they are contained on inside a small fuse holder on the left and right side after you open up the underneath.”

Problem is, I can’t seem to locate an internal left or right fuse.  Nor can I locate any kind of PL schematic that shows where this fuse might be.  I have a message into Upscale and maybe they can point me in the right direction but I thought I would reach out to all the fine folks here for some assistance. 
 

Any other thoughts as to what the problem might be?  If it is a left channel fuse, where is that guy located?  Thanks for your help!

paulietunes

Showing 12 responses by paulietunes

@bryannguyen It might be one of the 12AU7 tubes.  I’m hoping that’s the case but I’ll take a closer look at everything tomorrow night.

@bigkidz I sent you a pm

 

I'm sure you're right.  I just thought someone out there might have a potentially quick solution for me.

Thank you all for the pointers.  I've been emailing back and forth with Upscale.  They've been very responsive and hopefully we find the solution.  I'll report back once the problem has been fixed.

@paulcreed unfortunately this model only has one main fuse so I can think that’s the problem.  
 

@pangeek thank you for the good wishes and yes, it’s an amazing amp!  I really love it!  Sad it might be out of commission for a short time but hopefully not long.  I will try your suggestion later tonight when I’m home again.  I do have four spare 12AU7 tubes so maybe I can narrow down the issue with them.

 

@tablejockey good to know!  Hope it's something that's easily and quickly fixed.  I'd hate to be without it for an extended period of time.

@pangeek thanks for checking in!  So I sent the PL to Peter Rippa, aka @bigkidz to Vu Jade Audio in NJ.  It was nothing catastrophic.  I think it was a bad relay but I’ll wave my HIPPA rights and invite Peter to describe the diagnosis more accurately if he would like. 

I would imagine I’ll have it back sometime next week.

Haha!  As much as I'm looking forward to getting it back, you should enjoy it for a bit!  So happy to hear it's in great shape now and thank you so much for your great service, Peter!

I'm all about any upgrades especially if it's in for service anyways.  I really love that amp.

Just to provide an update.....I received my Primaluna Premium Integrated back last week from Peter at Vu Jade Audio in NJ.  Amp is working perfectly and Peter @bigkidz was a pleasure to work with.  Feel free to reach out to him for any repairs or upgrades.