2. amps-preamps
  3. 1019092158

kt_88 vs unnamed dealer

Hi Guys & Gals

I have ran into a bit of a problem with a dealer, but since he is not a Audiogon member ( that I know of ) I decided to try this approach to receive your advise. BTW, I asked Audiogon for there approval before posting.

The story goes like this. I found this dealer ( not in my state ) through a search engine on the net. He had a piece of equipment that I wanted. So I called him and inquired about it's condition. He told me it was in " excellent condition " so I asked him to ship it to me. When I go it I found it was not even close to the condition he told me it was, at least not cosmetically. So I sent him a e-mail back, and requested that he let me return the item. He responded with a " no " He also told me his store policy does not allow him to take back used times. I have sent him another e-mail with a little more firmness requesting that he take the item back. I am waiting for his response.

In the mean time in case this turns to push and shove. What can I do if I need to force the issue ( legally ) to get the item returned and get my money back.

thanks
kt_88

Showing 1 response by kt_88

kt_88 OP
242 posts
 
ok, for starters I have agreed with Audiogon not to reveal the details of the sale on their forum. So I will be very careful not to write anything that would incriminate myself. Yes I did contact my credit card company, who told me they would credit my account, and launch an investigation. But there is still a chance that I could be out the money, if they decide the dealer has a legitimate point. How that is possible is beyond me. They told me under no cricumstance should I send the unit back.

The dealer has broken communication with me. I hope it does not come down to a small claims issue. Yes it is a good idea to let them know I will express my disappointment via any resource possible. But I would rather not, unfortunately I think we are headed down that road.

Still open to suggestions, if anyone is really good at this you can e-mail me privately with your suggestions. But I will not reveal the name of the dealer to you, until ( and at no time on Audiogon ) I have exhausted every possible avenue. And then I will do so in order to warn others.

thanks
More to discover