Krell Standard SACD Player - Drawer won't open


The player has never misbehaved before - but the player didn't seem to like the cd when I put it in - read "no disc" - but then it did play it.

The bad news is that the player keeps telling me "no disc" and the drawer doesn't open.

I tried turning the player off - even unplugging it over night - but nothing seems to encourage it to permit me to open the drawer.

It just keeps telling me "no disc." There is a disc in there - a lovely recording on the Dorion lable of Ivan Moravec playing the Chopin Scherzi.

Any suggestions are welcome.
kluurs

Showing 1 response by hifimaniac

This happened twice to my SACD and I had to send it back to Krell to fix. It is the problem with the drawers they use that are different from the original design. I think they have a permanent fix now. Good luck; it won't be the first time Krell has heard this issue.