Are you using the OEM power cord that came with the Krell Amp?
Is there a ground loop hum with only the preamp connected to the Krell amp? (Nothing connected to any of the inputs on the preamp. No other type of ground wire(s) connected to the preamp either.
If yes there is hum with only the preamp connected to the amp, (nothing connected to any preamp inputs. No external ground wires connected to the preamp... For a test install a ground cheater on the power cord of the Krell amp only. Hum should be gone... Yes?
Just curious are the shorting jumpers, pins, installed on the XLR inputs?
CAUTION:Use only one input to the amplifier at a time. The KSA is shipped
with shorting pins in the XLR inputs. These pins should remain in the XLR
inputs if you are operating the KSA in the single-ended mode. When the
shorting pin is inserted, pin 1 and pin 3 are shorted together. The shorting
pins must be removed to connect the KSA for balanced operation.
.