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Krell KCT Preamp Does Not Power Up

I purchased a new Krell KCT Preamp a few months ago. At that time the KCT worked wonderfully. However, after a few days listening I had to pack it away.

I have since moved out of the USA to New Zealand. My belongings have just arrived in New Zealand and I have been excited to once again set up my stereo system. All my stereo gear appears to work properly except the KCT.

The KCT remains in stand-by (the red stand-by light is lit) and does not power up (the blue power light remains off). Pressing the power button does nothing. The display shows nothing. I do not believe the KCT was damaged in transit. Unfortunately, there are no Krell dealers nearby. Any ideas of what may be wrong?
shivaji

Showing 1 response by shivaji

shivaji OP
1 posts
 
I was thinking along the same lines... that there is a frequency difference here in NZ that affects some electronics. Previously, the NZ Krell dealer suggested that I use a (regular) step-down transformer to power the KCT. Maybe he was jut not aware of the frequency issue.

You are right...Thanks for information. I will contact Krell about the 50Hz vs 60 Hz and look into the PS Audio Power Plant P300. Thanks!!!
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