Kevin gets the

Well, I am not the one slandering a salesman and company here. However, below is my experience:

But during the course of my interaction there were some hiccups with the unit I bought not having everything included in the box (sealed by the manufacturer and my payment (due to reading my card number over the phone). Kevin was very helpful on both accounts.

Goldenear1948,

I am not sure your motivations for this thread, but your implication that Kevin at Upscale Audio is not ethical needs some evidence to back that claim up. Otherwise, it is slander. Let's stay away from irresponsible accusations shall we?

For the record, Kevin and the other folks at Upscale Audio have been more than helpful when I purchased from them.

Goldenear,

This is the first I am hearing about these "dead tubes" on this thread.

Not sure what the problem was there, but the Upscale website clearly states: "Vacuum tubes are warranted for 90 days against defects, except in cases of abuse, and replaced with like-item only."

Still waiting on any evidence to suggest that Kevin and Upscale isn't ethical.

Let's stay away from these types of claims, along with insinuation and conspiracy theories without having proof to back these up.

Wow, I am shocked at the ill will here. "Put clowns like this out of business"? C'mon.

I am certainly not seeing "a consensus in the comments" and certainly not a consensus that backs up claims with evidence.

How Kevin decides to conduct his business, price his products or spend his money is up to him. And we can then choose to do business with him or not. Pretty simple.

Kevin,

Nice to see you respond here and sorry that you have been so unfairly treated here by posters' insinuations.

Thanks for all the help that you gave me with my phono preamp.

And can we now kill this thread?