Kevin gets the


Both Stereophile and Absolute Sound review Prima Luna's integrated at the same time...did Kevin threaten to pull his full page ads or else? Don't get me wrong, I have purchased many a tube etc. from Kevin over the years, and he has always been courteous and quite helpful... But this is a perfect example how the world has always worked , and as much as the Internet makes me crazy at times I'm grateful for the free exchange of opinions we still have on sites like Audiogon etc.
goldenear1948

Showing 3 responses by phd

In my opinion Kevin can be a bit arrogant and at times acts like he is talking down to you rather then to you but that attitude should fit right in with some audiophiles because they are not operating much different. This again is my opinion and I don't meen to imply that he is dishonest nor involved in poor business practices. I think a class in customer relations could fix this.
At upscale, where is that nice polite lady that sometimes answers the phone. Maybe Kevin should let her handle the phone calls and he could spend his time in the back room packing and shipping and or screwing tubes in the tube tester for the purpose of evaluating and matching.
Bryoncunningham, what an elequent way of stating your point of view, well said. I have reread your post and believe you have offered a reasonable and acceptable answer to Kevin's eccentricity which seems to appear at random with some callers. Thankyou for your post, it has been helpful!