JRDG Coherence II; Battery Display Issue


We had a power outage here in New York that lasted 3 days. I shut down the system, but didn't think to power down the CII. It is operating fine, but neither the LOW or FULL light is illuminated for the battery. The power came back on Tuesday at about midnight, so its been receiving AC for nearly 40+ hours. Does this mean the battery is no longer holding a full charge? Will it affect performance? Frankly, I didn't notice whether the light was illuminated before the power outage

Three additional details. When I power down the PS, it automatically powers up within about 5 seconds. Also, the FULL lamp comes on for a second then goes off. This at least tells me the lamp is functioning. Lastly, when I switch from AC to Battery, there is no discernible fall off in performance. Basically, everything seems to be working, but the LOW/FULL lamps are dark.
stew3859

Showing 3 responses by philb7777

I noticed exactly what you described and then when testing battery life it was significantly shorter. On my BPS1 I can get around 6-8 hours a continuous battery play. When the batteries were near the end of thir life, I could only get an hour or less.

Guido is right though - might be worth trying to cycle them.
I'm betting that your batteries cannot hold a full charge now. If you haven't replaced the batteries in over 5-7 years, it might be time. If you go in battery mode how long do the batteries last before switching to AC? I think you might find its a shorter period of time than you were used to.

When I had my batteries replaced, JRDG did it quickly if I remember the cost was around $120 with shipping.
Stew, the batteries aren't bad to replace. I sent mine in to JRDG, but thinking about it, they could probably just ship you the batteries and you could do it yourself.

I've used their email message service from their website and rarely get a response back, even after 2-3 weeks. When I call them they are usually very responsive. I just thought it was more 'polite' to email, but calling them gets you a response quicker.