Hello Bookerhm,
If you purchased a new amp, you can contact Jolida and/or your dealer. Jolida is very good about standing behind their product. If it was a used unit, even a new piece, could have been rough handled during shipping.
Some simple questions:
Did you bias the amp when you received it? This is a simple thing that many overlook and please don't take offense if you did bias the unit but I deal with this on a daily basis.
Do you have another source you could try? DVD player, CD player?
Did you swap out all th etubes including the input/driver.
Did you try a different input on the back of the amp.
If you have tried all these options and still have the same problem. Give your dealer or Jolida a call.
If you purchased a new amp, you can contact Jolida and/or your dealer. Jolida is very good about standing behind their product. If it was a used unit, even a new piece, could have been rough handled during shipping.
Some simple questions:
Did you bias the amp when you received it? This is a simple thing that many overlook and please don't take offense if you did bias the unit but I deal with this on a daily basis.
Do you have another source you could try? DVD player, CD player?
Did you swap out all th etubes including the input/driver.
Did you try a different input on the back of the amp.
If you have tried all these options and still have the same problem. Give your dealer or Jolida a call.