This is how I was told to send a message to another user:
While logged on, click on the My page link (upper right hand corner), You will be taken to a menu page. Once there, on the left hand side under the My Home page link you will see INBOX. Click on the link and you will see the option to reply to a message or to look up a member in order to send a message.
Once you enter in the member’s username you will be taken to their feedback page. On the left hand side click on the link to “Send Message”.
While logged on, click on the My page link (upper right hand corner), You will be taken to a menu page. Once there, on the left hand side under the My Home page link you will see INBOX. Click on the link and you will see the option to reply to a message or to look up a member in order to send a message.
Once you enter in the member’s username you will be taken to their feedback page. On the left hand side click on the link to “Send Message”.