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iTunes can't find Network Storage

I am stumped by this problem.

Had iTunes on my old HP PC with music library of about 40 GB stored on Network Associated Storage (Netgear Ready NV+). Usually controlled this using SONOS...worked great. New ripped CD's were deposited in right files in NAS iTunes volume. Everything great.

Then my PC got stolen. Now have new HP PC with iTunes 8.0 and want to access the NAS hard drive iTunes music files. But nothing seems to work.

In iTunes Edit/Preferences/Advanced/iTunes Music Folder Location I use browse to insert the network location \\102.168.1.8\iTunes. iTunes hangs up. Always hangs up when I try this.

When I press on the left sidebar Shared iTunes Server...nothing happens.

For whatever reasons, the new empty iTunes software does not see and will not access the NAS iTunes folder.

BTW, Apple tech support tells me they do not support iTunes. Lovely.

Any suggestions...what am I doing wrong?

Glenn
gsherwood53

Showing 1 response by herman

herman
2,277 posts
 
I would try browsing to the network location rather than inserting it. If it shows up in "my computer" then you should be able to browse to it. If it doesn't show up in "my computer" you need to figure out how to get it there. Perhaps you need to give it an alias which makes it look like any other drive?

Once iTunes sees it it still won't play the files until you add them. Naming a music folder in iTunes advanced preferences only tells it where to put files it adds in the future, not where they are now. To add them you can either use the iTunes menus or just drag and drop the file folders into the iTunes library.
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