Work with the seller first to try and obtain proof of purchase. Ask the seller about covering cost of shipping to AQ to confirm authenticity if you can’t get the necessary documentation proving it.
If that doesn’t work out go thru Audiogon.
Is this a audioquest cable counterfeit fake?
I purchased a Diamond Audioquest USB cable here from a seller and I received is nothing like my audioquest diamond cable. The packaging was also different from the one in the listing.
The packaging does not look or match any of my other audioquest packages.
I've highlighted everything in red for comparison.
imgur.com/a/72jAJbk
Anyone want to give their thoughts on the matter?
I would think: contacting the cable’s maker would be the best course, for the most decisive answer. https://www.audioquest.com/contact-map An Audioquest resource, for verifying cable authenticity, on this page: https://www.audioquest.com/beware-of-counterfeits/authenticate
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I'm afraid asking the seller to ship to AQ wouldn't matter and I doubt they would actually do it sense they are in asia, it does explain why they are selling fakes. It is obvious the cable is phony. The listing photo is of the real cable. However what the seller actually sends you is completely different. I've watched your videos are they are consistent with real audioquest products. If you pay attention to the cardboard color in the listing is white as snow. The product you will receive will not have the "aq usb" on the plastic and will have a yellow hue to the internal cardboard. I've also reached out to Audiogon support and it appears they are turning a blind eye to everything I have told and shown them. Be very careful purchasing from Asia, no matter how good the sellers feedback is, even if the listing photo is of the real cable theres no guarantee they will actually send you a real one as is my case. I'd also recommend going and checking any audioquest "products" you've purchase and compare them with what I've shown you, you may have been screwed. The fakes are all over ali express and some can be found on ebay. From now on I'm only going to be buying from authorised dealers. |
You can go thru PayPal assuming you used services and goods option, or another similar type of payment. And continue to work with Audiogon. If this seller sells fakes he/she needs to be at least banned from the marketplace. Also you can post this seller’s ID in the Member Reviews section of forums to warn others. |
To be honest, it is puzzling… The seller has 4 pages of feedback and it is all stellar except your one negative feedback. That seller is dealing cartridges, cables, whatever. |