Is Star Sound Technologies out of business?

Hey, guys, I'm sorry! I couldn't get the phone number because I couldn't get the Web page to load properly. I couldn't ask information for their number because I couldn't remember where they were located. I did a search here on Audiogon - granted not all that thorough because I was at work where we can only use the computers briefly for personal business - and found no recent threads by Twl of Star Sound or for sale items from Star Sound. Never having had a problem with accessing the web site before, I asked here if the company was still in business, without intending any wrong to them.

I meant no disservice to Star Sound at all, and had no idea that asking if a company was out of business might cause them to go out of business. It is obvious from the responses that I received that they remain in business and are thriving.

The problem was with the computer I was using. Please forgive me, Fsarc and ahkba. I won't post a thread like this again.

Holly

I have already apologized here on this public forum, the same place where I made the faux pas of asking about Starsound in such a way in the first place.

Again, I meant no harm to Tom, or Robert or the company, have never read anything but good things about their products, and have been helped quite a bit by Tom (Twl) before when I was in search of a turntable.

When I couldn't access their website earlier this month, I was just very dismayed that they might be out of business, and made the mistake of making a post here where I was hoping to get some reassurance from the many knowledgeable folks on Audiogon. Instead, I worded my question in such a way that many have taken offense and seem to think I was trying to undermine a company that is very well respected, and rightfully so.

Please note that it was no fault at all of Starsound or its owners/employees that I was unable to fully access their Web site - it was totally due to the lousy computer I was on at the time.

I again ask for forgiveness for my unthinking post and assure you that I am here to learn - and even, I hope, to occasionally be of help to others when I can - not to spread malicious gossip or to start some sort of controversy.

Holly

Thanks Tom - your understanding makes it a lot better!

I was looking for a replacement Audiopoint - I managed to snap off one on my equipment stand when I was moving it. The stand alone weighs 350 lbs so I can't lift it, so I have to sort of "walk it" into place. I put too much of a an angle on one of the Audiopoints, realizing that you aren't supposed ever do this, and "snap" went the threaded insert....

Anyway, turns out I won't be able to replace it - it snapped off inside the tap in the equipment stand leg and there is nothing to grab on to in order to unscrew the part that is still attached to the leg. That leg is now sitting on a couple of pieces of metal - quite elegant, I am sure! :-~

Holly

Tom (theaudiotweak) - I live in Colorado (Denver metro area.)

I did indeed consider using an easy out to remove the threaded insert, but that would mean placing the equipment rack on its side to do this. At 350 lbs, there is no way I could do this on my own, even with the use of my heavy duty dolly. If I can't lift it, this would also risk snapping off the other three Audiopoints. (You should have seen me getting this rack into my house from the car port where the delivery company left it. I had to remove the granite shelves first, which ended up in at least one smashed finger, because I could not move it at all with the weight of the shelves. I ended up damaging the wood in a few places, too.)

I'll have to wait until I'm feeling really ambitious before I take on this project, but I will keep it in mind!

Holly

Thanks for the suggestion Judy426, but I will stay with the Audiopoints. I am not knocking the Adona cones as I know nothing about them, but would prefer to match the other cones I already have.

Holly