Somethings going on- the phone number and various options for Sales, Service, Orders etc. still work but no one answers or returns a call. Proceed with extreme caution at this point I'd say.
Is Magnepan still in business ?
Does anyone know if these guys are still actively in business? No one answers the phone, no one returns a VM, no one returns an email- except Wendell who briefly and vaguely says "I'm no longer involved with sales and I'm traveling"-
I ordered a pair of LRS+ back in November with a woman at Magnepan who now seems to no longer be there (her email bounces back) and when I call/email to check in on the order I get nothing from anyone. Does anyone know what's going on or is it as obvious as it appears- they're out of or going out of business? Bizarre.
Showing 7 responses by speedthrills
@yogiboy I guess I will but it already feels like I'm trying way to hard to both try to make a purchase and to follow up with an unresponsive company. I also understand that Magnepan doesn't sell the LRS+ through dealers and only sells that model directly to consumers themselves, making it even more frustrating. |
@hilde45 It really isn't the same as your example. The email of the person there bounced back and offered no alternative. No one answered any extension in sales, service, support or orders. No one returned one of the several VM's I left for days. At some point, given how fragile some businesses seem to be post Covid it was reasonable to begin to wonder if they were still in business. I posted the update above that they eventually did return a call and then my speakers were shipped and are on the way so all good. It wasn't a case of my "dialing, getting no dial tone and then assuming they were out of business"- it was over the course of several days. Thanks |
@snapsc Thanks but as I posted above Eric finally called me back, the speakers are enroute and- Char no longer works there - hence the email bounce back.
thanks |