Is Genesis Out of Business?

Thanks Bill,

The remote arrived today just as you told me. It seems to be working fine. Now I can start trying to set up my subwoofer to work with my new speakers. I have a pair of Quad 989's, I have only had them a couple of weeks. I am sure the Genesis 900b will be a great combination with them.

Thank you again for all your help.

Just thought I'd add to this thread that I've had favorable dealings on 2 occasions with Genesis (both my fault) with my Genesis speakers. Replacement parts were shipped outquickly and at a reasonable cost, along with e-mail guidance.

I have been trying to get customer service from Genesis for over 6 months on replacing a woofer for GenVI that has been humming. I have been told numerous times that I would get a return call or that a woofer would be sent.
Although their spaekers sound good, I would definately not recommend this spaeker line to anyone considering them. Customer service does not exists. Only a nice voice to answer the phone.

Kpabila, you're lucky to get that voice. I'm still expecting an answer to the *repeated* mail I sent them 3 & 1 1/2 months ago!