Is Genesis Out of Business?


I have seen many Genesis products for sale on this site, listed as new at 1/2 the supposed list price. I have tried to get a warrenty replacement for over a year I can't get a responce. I called but the only person in the office is the bookkeeper, everyone else seems to be gone. Bill is not returning calls. So What Is Up?
stealth93es

Showing 1 response by kpabila

I have been trying to get customer service from Genesis for over 6 months on replacing a woofer for GenVI that has been humming. I have been told numerous times that I would get a return call or that a woofer would be sent.
Although their spaekers sound good, I would definately not recommend this spaeker line to anyone considering them. Customer service does not exists. Only a nice voice to answer the phone.