Is Genesis Out of Business?


I have seen many Genesis products for sale on this site, listed as new at 1/2 the supposed list price. I have tried to get a warrenty replacement for over a year I can't get a responce. I called but the only person in the office is the bookkeeper, everyone else seems to be gone. Bill is not returning calls. So What Is Up?
stealth93es

Showing 1 response by fonecom

I recently had a faulty on board fuse on one of the amps on my APM1's.I emailed Genesis and got a reply saying they would send out a couple of fuses.After about a month when no fuses had arrived I started to email to enquire.I had no response and after some 3 emails without a response I gave up.
Seems to me they don't really care about after service.Or maybe they only look after you if you buy their megabuck gear.