It was about 4 or 5 months ago that I contacted them. It was regarding a Servo 12 subwoofer. They no longer make this, nor do they service it. The amp to the unit was made by a different company altogether. They did fax me the full schematics to the amp within a couple hours of my call. Sounds like something has changed drastically in the last few months.
Is Genesis Out of Business?
I have seen many Genesis products for sale on this site, listed as new at 1/2 the supposed list price. I have tried to get a warrenty replacement for over a year I can't get a responce. I called but the only person in the office is the bookkeeper, everyone else seems to be gone. Bill is not returning calls. So What Is Up?