My 801s3 (1996 vintage) continue to keep me satisified. However after 3 years a wire to the voice coil on my tweeter started to have an intermitent connection. B&W took care of me that day with FedEx'ed replacement. Always there on their 800 line. Only Audio Research, Inc (Minnesota) has bested B&W over the years for me in terms of exceptional performance and the ULTIMATE in customer support and parts supply.
