I have owned ARC products since 1976/77 starting with the venerable D76A, followed by the D115 MKII and the VT 100 MKII. I have owned numerous preamps such as the SP6, SP9 MKI/II, the SP14, LS2B MKI/II and LS25 and PH2. I have dealt with ARC and Leonard on numerous occasions. The response and service have always been helpful, prompt and effective. I have never had a bad service experience with ARC. In fact, I had to ship my new VT100 MKII back to ARC for warranty repairs. Mr Gordon called me personally and sent me a hand written note. ARC shipped me a new amp overnight instead of repairing the previous amp.
I intend to continue using ARC gear as long as the company remains in business.
I intend to continue using ARC gear as long as the company remains in business.