I had this situation with UPS last December; Our pick up and delivery man came while I was at the shop. He scanned three packages with his hand held gadget. I helped him by carrying out the $1200.00 preamp. Off he went. We use the old "book" system. This is a book given to us by UPS where we fill out a page with the appropriate information. I emailed the tracking number to the buyer of the preamp. The next day he emailed be saying that the tracking number was not good. It turned out that SOMEONE in the UPS chain failed to scan the package! According to UPS customer service "IF it's in their system, it will scan at a hub and show up in the system at that point". They were correct. HOWEVER none of the information I entered like VALUE or SIGNATURE REQUIRED were in the system. IF it was damaged, I would receive $100.00 default value.
I received notice online that the package was dropped off at the buyers apartment door! I started emailing the buyer for confirmation that he received it. Two hours later the buyer replied that he had it and it was not damaged. I breathed a sigh of relief. WITH FED EX YOU MAY NOT FAIR AS WELL. They are the most miserable people to deal with over the phone. Keep us posted. Joe
I received notice online that the package was dropped off at the buyers apartment door! I started emailing the buyer for confirmation that he received it. Two hours later the buyer replied that he had it and it was not damaged. I breathed a sigh of relief. WITH FED EX YOU MAY NOT FAIR AS WELL. They are the most miserable people to deal with over the phone. Keep us posted. Joe