I recently shipped a $40,000 preamp thru Fed Ex freight. It was a home pickup and they lost it within 24 hours. It went to the terminal where I live, was scanned in and scanned out the next day. It never arrived at the next destination. After 3 days of angst, ignored phone calls and general indifference I put it to them clearly. Either you still have the shipping container and have not found it yet, or somebody stole it. That is grand larceny. If you don’t find this within 12 hours, I will demand that the Fed Ex office of security and loss prevention open a theft investigation to determine if you still have it or if it was stolen. They found it within an hour.
Interesting Fed Ex encounter...
So I was offered to do a little review on some Fritz Carreras last month and it was time to send them back. I’m stuck at home with a broken leg so Fritz was kind enough to have Fed Ex pick them up at my home. So, I had them all boxed up and ready to go on Tuesday. Fed Ex comes to the door and I have him come in and grab the box (he did not know what was in the box, just a plain u haul box). I didn’t even think to ask if I had to sign or if I could get a receipt (mistake on my part no doubt). Just me snapping a pic or taking a video would have been smart. Fast forward to today (Friday) and apparently Fed Ex says they came on Tuesday, no one was home, so they came back Wednesday; no one home again so they cancelled the pick up. Interestingly, fed ex did come back Wednesday and Mom answers the door and informs the Fed Ex gentleman that the package was picked up Tuesday. The gentleman responds “hmmm, I was off Tuesday”.
So as of today, Fed Ex apparently has no record of anything being picked up. Well crap, I’m freaking out, Fritz is concerned obviously and I’m at a loss. So I start texting all my neighbors to see if anyone has something on camera and sure enough, my neighbor 2 doors down has time stamped video of fed ex pulling up, coming to my door and then struggling to carry the large, 65 pound box back to his truck...
My neighbor forwarded me the video which I forwarded to Fritz...
My advice is to not let this happen to you and mg question is where do I go from here?
What a mess!
So as of today, Fed Ex apparently has no record of anything being picked up. Well crap, I’m freaking out, Fritz is concerned obviously and I’m at a loss. So I start texting all my neighbors to see if anyone has something on camera and sure enough, my neighbor 2 doors down has time stamped video of fed ex pulling up, coming to my door and then struggling to carry the large, 65 pound box back to his truck...
My neighbor forwarded me the video which I forwarded to Fritz...
My advice is to not let this happen to you and mg question is where do I go from here?
What a mess!