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Interesting Fed Ex encounter...

So I was offered to do a little review on some Fritz Carreras last month and it was time to send them back.  I’m stuck at home with a broken leg so Fritz was kind enough to have Fed Ex pick them up at my home.  So, I had them all boxed up and ready to go on Tuesday. Fed Ex comes to the door and I have him come in and grab the box (he did not know what was in the box, just a plain u haul box).  I didn’t even think to ask if I had to sign or if I could get a receipt (mistake on my part no doubt).  Just me snapping a pic or taking a video would have been smart.  Fast forward to today (Friday) and apparently Fed Ex says they came on Tuesday, no one was home, so they came back Wednesday; no one home again so they cancelled the pick up.    Interestingly, fed ex did come back Wednesday and Mom answers the door and informs the Fed Ex gentleman that the package was picked up Tuesday.  The gentleman responds “hmmm, I was off Tuesday”.  
So as of today, Fed Ex apparently has no record of anything being picked up.  Well crap, I’m freaking out, Fritz is concerned obviously and I’m at a loss.  So I start texting all my neighbors to see if anyone has something on camera and sure enough, my neighbor 2 doors down has time stamped video of fed ex pulling up, coming to my door and then struggling to carry the large, 65 pound box back to his truck...  

My neighbor forwarded me the video which I forwarded to Fritz...

My advice is to not let this happen to you and mg question is where do I go from here?

What a mess!
b_limo

Showing 1 response by letch

letch
111 posts
 
I have a sign on my door that if I'm not home, to put the package in a box underneath the overhang of my house to keep it out of the rain. It's 12 feet away from the door and there's a big arrow pointing to the box. Amazon and USPS always put packages there. Fedex leaves it out in the rain on my front door step because they can't read. UPS leaves it on my neighbor's porch 2 out of 3 times. But right now I'm in a battle with Fedex because I mailed something to myself and they destroyed the package and now are refusing the pay for the damage though I paid them to insure the package.

Pretty much you send something out, close your eyes and pray for the best. 
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