2. digital
  3. 167983-162022

Innuos Zenith MK3

Has anyone experienced Zenith skipping out and then jumping to the next track? It comes and goes. Sometime it will run fine for entire listen session; other times it’s so repetitive that I have to turn it off. When skipping, the signal is lost on my iPhone and on the DAC. Sounds like an incoming signal issue but, happens on streamed tracks as well as those ripped on the internal hard drive. If you’ve experienced this, what was your remedy? 

Any feedback will be appreciated! I know I can simply send it to Innous but, I hesitate as it will be out for weeks. 
hysteve

Showing 3 responses by oldears

oldears
386 posts
 
I had communication problems with Innuos Zen and Zenmini with my Ayre Codex DAC, including this one. Resolved by using a USB hub to help with I guess galvanic isolation.
Just send a note to Innuos support and they will get back to you.Also you may wish to update to firmware 2.0 to see it that helps, it is available now for Zeniths.
oldears
386 posts
 
I would advise to go to innuos.com and read the info on updates, and ask Innuos for your situation. I would expect you would need to update to 1.4.9, and rescan your library to avoid any problems with the 2.0 update.I have had problems with some updates on my MK ii servers, but Innuos has been able to remedy them with a remote login. There are reports on line that the 2.0 update sounds better than Roon, and has a customer friendly interface at zero cost, unless you have a lifetime Roon subscription.
oldears
386 posts
 
The 2.0 upgrade for mk iii Zen and above seems to be available now, but probably will not show for you on my.innuos.com until you do the 1.4.9 update. Note you will also have to install Innuos Sense on your phone to control playback when you do the update, as the squeeze based apps will no longer work.Be sure to rescan your library and back up before you do any updates.
More to discover