Innuos Zenith MK3

I had a similar problem where a streamed track via Tidal would prematurely end and skip to the next. There didn't seem to be any consistency as you described but I only detected it when streaming. I should also mention that I run Roon so when the issue manifested itself I wasn't sure if it was a network, Tidal, Roon or Innuos related. I have very good network connectivity/performance with the ability to prioritize traffic to Innuos so I reached out to Innuos support first. The fellow who answered my email query seemed aware of a similar problem and pointed me to an Innuos SW update which fixed the issue.

Just went back and checked my mail, v1.4.8 fixed it for me. The Innuos tech said it was an issue with Roon and IPv6. He said the update disabled all IPv6 connectivity.

@hysteve,
Thanks for the compliment; the Int 60 is a great piece so no surprise it is bringing you lots of joy:) If you are still running 1.4.8 and the problem persists after your recent test, I would consider upgrading. @antigrunge2 stated he had the problem in 1.4.9? Not sure if you are running Roon or not but that seemed to be part of the issue I was experiencing according to the folks at Innuos. Note that the current version is 2.0.4 and includes the new Innuos player application. I have not updated yet as I want to stay with Roon at least for a while. Keep us posted on your progress. 

@wolverine,
I’m probably not the best person to ask for help but I’ll try to answer your questions....I think you are correct that 1.4.8 and .9 don’t provide any enhancements but are primarily to prepare your device for the 2.0 update. And yes, I have heard of different issues by users when new code is released. I thankfully have been spared and all of my updates have gone smoothly. I’m not a geek but I’m not a newbie either so I usually wait a week or two before updating unless it is to remedy a problem I am having. In regards to the 2.0 release, it has been available for the Statement since ~two weeks ago and Zenith mk3 last week. I believe other Zenith models (mk2 and SE) were available from yesterday and Zen users will be able to update next week. The actual schedule is (or was) on their website and Facebook page: https://www.facebook.com/groups/2332688600292230. With regards to Roon, I need to read more but since 2.0 provides the control app I assume it will replace the Roon interface which I like very much. I also use my Zenith to run the Roon core so I don’t fully understand the implications of upgrading at this point but am guessing I may have to run the core from someplace else. Before I flip the switch I def need to get this figured out but for now I am happy to wait until the dust settles to avoid the hassles and pitfalls of early adoption.