Just took my new Innuos Zenith Mk III out of the box and hooked it up to an ethernet port on my router to my Win 10 desktop and can see it fine (including its empty file folders, lol) but as soon as I try to go to my.innuos.com to begin fw d/l and setup, their page says no Innuos server found. I guess they can't see my i.p. address so I've tried re-starting the Mk III, turning off my A/V, checking and turning off auto port routing and a bunch of similar things but nothing works so they can see my device and I can finish setting it up to actually use it, lol.
It's the middle of a weekend night in G.B. so not expecting much help from Innuos. Not to mention their "support" website is the most barren I've ever seen. Only a copy of their Quick Start Guide, which I already have, and a broken link (404 error) to their assumedly more in-depth user manual. No FAQs, trouble-shooting guides, user communities, etc.
thanks for the input. on Edge, it wanted me to ADD extensions, which worked fine. but like I said above, once i asked for Roon core integration and it finished can't see anything anywhere, lol.
Ha ha, this a complete fiasco. vin998, "zenith" worked fine, thank you. set everything up as I wanted and then clicked on configure for Roon core. it did all that, gave me a success message.
went to Roon app on my desktop and it simply can't find the Innuos as a Roon core and I can no longer see the Innuos anywhere on my local network. essentially bricked until I can figure out how to do a factory reset or something.
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