I bought a Zen Mk3 last May, 2021. It replaced a Windows 10 laptop feeding my MHDT Orchid. I’m from the IT world and quite honestly didn’t expect much of an improvement in sound quality. It was more of a convenience factor for me and I knew they had the sense app coming out; I was on the fence about another year with Roon and was looking for a way out.
I’ve read about various "issues" with the Sense app. I’ve had none. I just used an ethernet cable to hard wire the Zen to my router and otherwise no changes from the Windows 10 laptop.
To this jaded, long time audiophile, I was pleasantly surprised by the difference in sound quality between my optimized laptop and the Innuos device. I certainly noticed a better listening experience with the Innuos. The Innuos is also fast as hell. Zippity zoom between albums, playlists, etc. That’s another thing that really surprised me. I thought it would run slow with such a minimal processor. I was happily proven wrong. It’s really fast. It’s a pleasure to use.
I have the TB filled with flac files but most of the time I listen to qobuz with the Zen.
Only one more comment on this thread; I personally find it unprofessional that Audiotroy jumps in with whatever he is shilling now. I’ve seen him do this on numerous threads on audiogon.