I went there for a visit last spring. I found the owner to be very friendly. I was supposed to meet a friend but I got days mixed up and ended up there w/o an invite during covid. I told them what happened and I am not there to buy. He let me browse and listen to a few systems. Chatted for a bit. Tried to sell me a $15k DAC, but hey that’s what he is in business for. No idea why someone would hang up on you. I would have called back and asked for manager.
Innovative Autio in NYC just hung up on me
Being they are one of two dealers for StromTank, and being I would like to buy one, I called Innovative Audio in NYC and was greeted by a woman who insisted on keeping her voice loud and when I told her she was yelling at me, hung up on me!
I guess this is why in my 50 years in HiFi, I NEVER shopped at Innovative Audio Video Showrooms. I can order the unit directly from Alex, and I am. It would have been nice to go for a listen. StromTank should STRONGLY consider these yokels selling for them.