Be careful, here. On some combination players, the SACD output is converted to PCM, and run through the same DAC's as the DVD-A, placing the SACD at a disadvantage. Some mfr's. do this to avoid the cost of 2 sets of DAC chips. SACD has special DSD DAC chips that are used. If the SACD in the Integra is converted to PCM, and run through the DVD-A DAC chips, this could explain alot. Other combination units have been known to do this(Pioneer), and I don't know about the Integra. The comments about the Integra vs Sony's SACD performance by your dealer, are not convincing about the actual comparison. When I had my Sony unit, SACD on it sounded considerably better than any CD player I compared it to.(Didn't A/B against the Cary, though). I would question the comparison of this lower cost multi-function player, as being superior to audio-only SACD units costing more than double the Integra. Doesn't pass the smell test to me. Whenever I read a comparison test like this, that has a combination player involved, and SACD is bringing up the rear in performance, I always suspect the DAC chips. Usually the case is that 24/192 DAC chips are used that are compatible with DVD-A, and SACD must be pre-converted to PCM first, and then fed to the 24/192 DAC. This process always reduces the quality of SACD to below that of DVD-A, and makes it an unfair comparison. In a unit priced like the Integra, I would almost bet that there is only one set of DAC's in there, and that they are 24/192's and not SACD proprietary DSD DAC's.
The other thing is the total change in performance capability from the time you auditioned it at the dealer, to the time you got it home. A total lack of bass on your system? But quite good at the dealer? Something is out of whack here. As good as a CD-12 at the dealer, but not as good as a Cary at home? Doesn't make sense.
Remember that SACD laser systems take 400 hours for break-in. If the dealer's unit was broken-in, and yours was fresh in the box, that would also explain alot.
So there are some variables and questions here, that may be explained by further investigation and break-in time.
The other thing is the total change in performance capability from the time you auditioned it at the dealer, to the time you got it home. A total lack of bass on your system? But quite good at the dealer? Something is out of whack here. As good as a CD-12 at the dealer, but not as good as a Cary at home? Doesn't make sense.
Remember that SACD laser systems take 400 hours for break-in. If the dealer's unit was broken-in, and yours was fresh in the box, that would also explain alot.
So there are some variables and questions here, that may be explained by further investigation and break-in time.