I've never had need to blacklist them and I have bought, via the Amazon marketplace traders, over 40 items. I do know that people have often complained about them on the Hoffman forum, citing all the same problems as quoted above (unless all the same Hoffman users are posting here as well!)
ImportCDs
Anyone else have issue with ImportCDs not returning emails or acknowledging your returns? I never got credit/refund for one RBCD months ago and now no email replies from my three returned (new & unopened) SACD's which I sent back with USPS delivery confirmation insured. They were delivered according to USPS. Anyone have a contact with ImportCD's in Irvine, CA or know a consumer agency that can assist me?