2. music
  3. 1308325487

ImportCDs

Anyone else have issue with ImportCDs not returning emails or acknowledging your returns? I never got credit/refund for one RBCD months ago and now no email replies from my three returned (new & unopened) SACD's which I sent back with USPS delivery confirmation insured. They were delivered according to USPS. Anyone have a contact with ImportCD's in Irvine, CA or know a consumer agency that can assist me?
bgeofft-duplicate-0

Showing 4 responses by bgeofft-duplicate-0

bgeofft-duplicate-0 OP
174 posts
 
Thank you Bill.
bgeofft-duplicate-0 OP
174 posts
 

Update on ImportCDs: I tried calling # & emailing the email address @ http://www.sdcd.com/Contact

Result: No answers & no replies to emails.

..what a way to run a business.
bgeofft-duplicate-0 OP
174 posts
 
Got through to a supervisor at ImportCDs who took care of everything. A relief to have that all straightened out.
bgeofft-duplicate-0 OP
174 posts
 
Bill,

"I hope that my contact info helped"

It did indeed.

On my third call I asked for and got to speak with a supervisor who resolved things satisfactorily.
More to discover