I have had nothing but positive experiences. The OP has nothing better to do with his/her time than post a grievance. Move on. I’ve spoken with Dr. Hsu personally when I have called. Your argument is specious. Go away. This forum is not for you.
If you have ever bought anything from HSU research
This has me scratching my head. I have heard about these people for years, I finally bought one a VTK 12 incher.
I got it back to my house and the cabinet was punctured.
I took pictures notified them and they sent a call tag. I had to wait all day etc. Over the weekend after they got it back, I told them I didn't want it and wanted a full refund.
I couldn't try the unit and have to say the one I got was very very cheaply made. I had sawdust all over my floor, the driver was made of paper in short it was pretty crappy.
Of course being a greedy little internet company they tried to place it under their 30 days policy even though the unit I got was defective.
They have said all kinds of things that are untrue to the credit card company to keep this $99.00. Especially candy.
On a whim and this is what the thread is about I called FEDEX with my original tracking number in order to make a claim, I figure hell you have the sub and are still charging me money I will look into it. No more than a week after they got the unit back. They were paid in full for the SUB at retail not wholesale and were also paid for shipping to and from my house. Only the cabinet was damaged not the driver or amp.
They are still trying to charge me a fee, Not sure if they hit their head or what, but this is FRAUD.
I am just letting others know if enough people have been bilked out 100.00 a class action suit is in order. I can't be the only one
Matto
I got it back to my house and the cabinet was punctured.
I took pictures notified them and they sent a call tag. I had to wait all day etc. Over the weekend after they got it back, I told them I didn't want it and wanted a full refund.
I couldn't try the unit and have to say the one I got was very very cheaply made. I had sawdust all over my floor, the driver was made of paper in short it was pretty crappy.
Of course being a greedy little internet company they tried to place it under their 30 days policy even though the unit I got was defective.
They have said all kinds of things that are untrue to the credit card company to keep this $99.00. Especially candy.
On a whim and this is what the thread is about I called FEDEX with my original tracking number in order to make a claim, I figure hell you have the sub and are still charging me money I will look into it. No more than a week after they got the unit back. They were paid in full for the SUB at retail not wholesale and were also paid for shipping to and from my house. Only the cabinet was damaged not the driver or amp.
They are still trying to charge me a fee, Not sure if they hit their head or what, but this is FRAUD.
I am just letting others know if enough people have been bilked out 100.00 a class action suit is in order. I can't be the only one
Matto
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